Our driver usually arrives before daylight. During the winter, he doesn’t come until much later. Why isn’t the pickup time consistent?

Our vehicles are slowed by poor road conditions just as passenger vehicles. In addition, it can take our employees longer to service customers during bad weather. They must use extra caution while getting on and off the truck, while walking on icy surfaces or through deep snow to retrieve waste materials just as you might when you go to your mailbox or to retrieve your newspaper.